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The purchase and sale of goods through the site www.danielefiesoli.com takes place under the following conditions:
1. SELLER
The goods subject to these general conditions are offered for sale by Daniele Fiesoli SRL - Via dell'Arte della Paglia 95, 50058 Signa (FI).
2. BUYER
Any adult natural person can order the goods listed in the online catalog. The buyer is in any case obliged to provide to Daniele Fiesoli SRL, under their own responsibility for false or incomplete declarations, their personal and fiscal data.
3. PURCHASE OFFER
The publication on the site www.danielefiesoli.com of the products, with their description and price, is only and exclusively an invitation to offer. The buyer can buy the products visible in the online catalog by doing the following:
- register to the site providing all the requested data or login if already registered;
- select and place in the cart the products you want to buy, specifying sizes, colors and quantities and then clicking on the button "ADD TO CART" in correspondence with the product;
- check the correctness of the data (in particular the quantity, size and colour of each garment ordered) given in the summary of the order;
- select the desired SHIPPING METHOD;
- select the desired PAYMENT METHOD;
- accept the terms and conditions of use by ticking the appropriate box;
- click on the button "Complete the order" to proceed with the payment and complete the order.
Once the operation has been successfully completed, a confirmation notice of your order will appear on the screen.
4. CONCLUSION OF THE CONTRACT
On receipt of the order, Daniele Fiesoli SRL will inform the buyer by e-mail to the address indicated in the order form whether or not it accepts, in whole or in part, the order received. The contract will in any case be concluded only at the time when the buyer receives from Daniele Fiesoli SRL the confirmation that the order has been accepted.
5. PARTIAL ACCEPT TO THE ORDER
If for any other reason Daniele Fiesoli SRL can only partially accept the order received, the buyer will be notified by email. Unless otherwise notified by the buyer within 10 days of receipt of this notice, the contract will be concluded only for the sale of the goods indicated in the order confirmation and Daniel Fiesoli SRL will return the price of the other goods to the buyer.
6. ORDER CONFIRMATION SENDING
All information relating to the order and the contract will be communicated to the buyer by email and will be stored in the database of Daniele Fiesoli SRL. In case of non-delivery or accidental loss, the buyer can request a copy by writing to the email address amministrazione@woolgroup.it.
7. DELIVERY TIME
Daniele Fiesoli SRL will ship the goods by courier to the buyer within 4/5 working days from the day following the order. In case of replacements or changes to the ordered items agreed pursuant to paragraph 8, the delivery period will begin from the date of agreement on the change.
8. CONTRACT CHANGES
Eventual changes in the number of goods indicated, their size, color and any other contractual element must be agreed between the parties. To this end, the buyer must contact Daniele Fiesoli SRL by email at amministrazione@woolgroup.it or by registered letter with acknowledgment of receipt sent to Daniele Fiesoli SRL - Via dell'Arte della Paglia 95, 50058 Signa (FI).
9. PAYMENT
The price must be paid at the time the order is sent.
10. SHIPPING COSTS
Shipment costs, as indicated in the order form, will be borne by the seller, except for orders to United Kingdom, for which the cost of shipping will be Euro 35.00. Instead, the buyer will be responsible for the risks of loss and / or damage to the goods once shipped by Daniele Fiesoli SRL.
11. CUSTOMS DUTIES AND TAXES
If the goods ordered are to be delivered to non-EU countries, any duties and/or taxes and/or customs clearance costs (and any related costs, of whatever nature) shall be borne by the purchaser.
12. RIGHT OF WITHDRAWAL
The buyer may withdraw from the contract within 30 working days of receipt of the goods pursuant to Articles. 55 and 64 et seq. of Legislative Decree no. 6 September 2005, 206 ("Consumer Code").
13. USE OF THE RIGHT OF WITHDRAWAL
The buyer who intends to withdraw from the contract must give notice by email to amministrazione@woolgroup.it or by registered letter with acknowledgment of receipt addressed to Daniele Fiesoli SRL - Via dell'Arte della Paglia 95, 50058 Signa (FI) and return the goods within 30 days from the date of delivery. The goods must be returned to Daniele Fiesoli SRL complete with any accessories, with the label and the original packaging, will not be allowed to withdraw if the garments had been damaged or used, if the label had been altered or removed or otherwise if the garments are not in the same condition in which they were delivered to the buyer. The cost of returning the goods to Daniele Fiesoli SRL will in any case be borne entirely by the buyer.
PLEASE NOTE: we would like to inform our customers that only one free return can be made every two months and for any other return within the two-months period shipping costs will be charged to the customer. Also, it's not possible to return items when the buyer's country is a non-EEC country.
14. PRICE RETURN
In case of legitimate exercise of the right of withdrawal, Daniele Fiesoli SRL will refund the buyer the price of the goods supplied - excluding shipping costs and any additional costs incurred (including those indicated in paragraph 10) - within 30 days of receipt of the goods. Nothing will be due if the right of withdrawal is exercised after the expiration of the terms provided in paragraph 11 or the goods are not returned in the conditions provided for in paragraph 12.
15. PARTIAL WITHDRAWAL
The buyer may exercise the right of withdrawal even for a part of the goods ordered. In this case, in the declaration of withdrawal, the buyer must indicate the individual goods for which he intends to exercise the right of withdrawal and return to Daniele Fiesoli SRL. Daniele Fiesoli SRL will consequently have to return to the buyer only the price of the returned goods.
16. CLAIMS
Substantial complaints must be sent by registered letter with acknowledgment of receipt to Daniele Fiesoli SRL - Via dell'Arte della Paglia 95, 50058 Signa (FI).
17. MEDIATION
18. ASSISTANCE
Before or after the conclusion or execution of the contract, the buyer may request assistance from Daniele Fiesoli SRL by email at amministrazione@woolgroup.it or by post by sending a registered letter with acknowledgment of receipt to Daniele Fiesoli SRL - Via dell'Arte della Paglia 95, 50058 Signa (FI).
19. BUYER'S RIGHTS
If and as a consumer pursuant to Legislative Decree 206/2005, the buyer has the rights under Chapter I, Section II, of the same D. Legislative Decree 206/2005.
20. ACCOUNT PROTECTION
The buyer is obliged to keep his login and password secret and, in general, to take all necessary precautions to prevent unauthorized access to the site through his account. In case of violation of this secrecy, the buyer is obliged to inform the seller immediately. The buyer is in any case responsible for all activities that will be carried out, including by unauthorized third parties, with his account and password.
21. PRIVACY
By sending the order, the buyer authorizes Daniele Fiesoli SRL to process his personal data, for the sole purpose necessary to process the order and record the sale. The buyer can correct any errors in data entry and change their personal data by logging in to the site.
22. LANGUAGE AND APPLICABLE LAW
The contract may be concluded in Italian or English; however, only the Italian text of the contract will be authoritative for any purpose. These general conditions and individual contracts of sale are governed by Italian law.